View export jobs
Administrators can view all export jobs for a case. Other user roles can see jobs that they submitted, if their groups have access to the Exports feature.
Caution: You can modify a job only before you submit the job for processing.
To view export jobs:
On the Case Home page, under Manage Documents, click Exports.
Tip: In the Type column, the status “Search” appears for export jobs that were submitted on the Documents page.
On the Exports page, jobs appear in reverse chronological order. A job without an icon in the first column is still a draft, and has yet to be scheduled or submitted. Draft jobs appear at the top of the list without start times. The processing icons indicate the job status. Hover over the icon to view information about the status.
To view the properties of the export job, on the Exports page, click the name of a job.
The following pages are available for each export job.
Properties page: This page displays all settings selected in the export.
Note: The Export ID field appears on both the Exports and Properties pages. All documents associated with the export job will be coded with the field Export ID, which contains the Export ID value. Export ID coding applies to all export types (Search, General, Production).
Errors page: If any errors occur in the export job (copy errors, load file creation errors), they appear on this page.
Warnings page: This page contains additional details about files that are missing from the export or any files identified as not being searchable, if the option to make PDFs searchable is selected. A warning message appears on this page along with a link to the documents that are associated with the warning.
Warning messages include the following:
No image files exported because none exist.
The selected documents do not contain endorsable files that can be viewed in the Image viewer.
Records of image files were found, but the images are missing.
According to the application database, the selected documents should have associated endorsable image files, but the image files cannot be found on the file share.
No native files exported because none exist.
The selected documents do not contain native/content files or only contain native .txt files, and the export was set to exclude .txt files as natives.
No native files exported because the documents contain redactions.
Redactions were applied to the selected documents during export and the setting was selected to exclude native files if redactions are applied.
Records of native files were found, but the natives are missing.
According to the application database, the selected documents should have associated native files, but the native files cannot be found on the file share.
No content files (.txt) exported because none exist.
The selected documents do not have associated .txt files. This warning could also mean that redactions were applied to the selected documents during export and the setting was selected to exclude text files if redactions are applied.
Records of content files (.txt) were found, but the content files are missing.
According to the application database, the selected documents should have an associated .txt file, but the files cannot be found on the file share.
Errors occurred during OCRing of PDF files. At least one page of the exported PDFs is not searchable.
At least one page of the printed PDFs is not searchable.